General information

Check in & check out

Our rooms are available by no later than 14:30. On departure day, you may remain in your room until 11:00. Please do not forget to return your room cards at the reception desk. You are welcome to settle your bill on the evening before you leave, if you prefer.


The rooms you have booked will be guaranteed once we have received your deposit. You are welcome to pay your room bill in cash, with your EC-Card or credit card. Credit cards: We accept EC-Card, Postcard, VISA or Eurocard/Mastercard, for the payment of your hotel bill.

Cancellation Payment Conditions

Rooms booked from the first of Mai till the 30 of November can be cancelled free of charge untill 48 hours before arrival.
Rooms booked from the first of December till the 30 of April can be cancelled free of charge untill 30 days before arrival.
Between 15 and 29 days before arrival we charge 50% after that date and in case of no show we charge a 100%.


Pets can only be brought by prior arrangement. Only available in the standard room Perce Neige. No access to the breakfast aera permitted.


We would like to inform you that we are a non-smoking hotel. We do, however, offer a cosy smoker’s terrace and some rooms features a balcony.

Night entry

Your room cards unlock the night entrance.(located at the ground-floor staircase).


Children 3 and under can stay in the available beds for free.

Baby cribs are available and free of charge.


The sauna area can be booked from 10:00 till 20:00. Please make your reservation at the reception. Sauna robes are available in your room for you to borrow at no charge. Bath towels for the sauna can be found in the sauna room.


During your stay, a table will be reserved for you for breakfast. It is possible to book halfboard. An extra of 35,-chf per person, per night will be charged for a 3 course menu ( 20,- chf per child until the age of 12 ).

This option is only possible during your entire stay, ( with the exception of one night ) and only during opening hours of the restaurant. Please let us know at check in.


There is a ski-room ( in winter )available for guests to store their boots and ski’s. In summer this room is used to store ( e-) bikes. This room is locked an accesible with your room key.


The hotel’s private car park is available to guests free of charge.